Privacy Policy

Isla Bed and Breakfast Spa
Last Updated: January 2026

At Isla Bed and Breakfast Spa (“we,” “our,” or “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website, book services, or interact with us.

1. Information We Collect

We may collect the following types of personal information:

Personal Information:

  • Full name

  • Email address

  • Phone number

  • Billing and payment details

  • Reservation and appointment details

Health & Service Information (if applicable):

  • Skin concerns or preferences

  • Allergies or sensitivities

  • Relevant medical conditions (voluntarily provided)

Technical Information:

  • IP address

  • Browser type

  • Pages visited on our website

  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process bookings and spa reservations

  • Provide personalized spa services

  • Communicate confirmations, updates, and promotions

  • Improve our website and customer experience

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information.

We may share your information only with:

  • Trusted third-party service providers (e.g., payment processors, booking platforms)

  • Legal authorities if required by law

All third parties are required to keep your information secure and confidential.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking Technologies

Our website may use cookies to:

  • Enhance your browsing experience

  • Analyze website traffic

  • Remember your preferences

You can disable cookies through your browser settings if you prefer.

6. Your Rights

You have the right to:

  • Access or request a copy of your personal data

  • Request corrections to your information

  • Request deletion of your data (subject to legal obligations)

  • Opt out of marketing communications at any time

To exercise these rights, please contact us directly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from individuals under 18 years of age.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Isla Bed and Breakfast Spa
Puerto Plata, Dominican Republic
Phone: 809-543-6745