Terms of Service

Isla Bed & Breakfast Spa
Effective Date: January 2026

1. Acceptance of Terms

By accessing or using the website, booking services, or staying at Isla Bed & Breakfast Spa (“we,” “our,” or “us”), you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Services Provided

Isla Bed & Breakfast Spa offers:

  • Boutique bed and breakfast accommodations

  • Day spa services (facials, massages, body treatments)

  • Spa day experiences and excursions

All services are subject to availability and may change without notice.

3. Reservations and Payments

  • All bookings must be made through our website, approved platforms, or direct communication.

  • A deposit or full payment may be required to confirm your reservation.

  • Prices are listed in [USD/DOP] and are subject to change.

  • By booking, you authorize us to charge your selected payment method.

4. Cancellation and Refund Policy

  • Cancellations must be made at least 24 hours in advance.

  • Late cancellations or no-shows may result in partial or full charges.

  • Refunds, if applicable, will be processed according to our policy and may take several business days. Services provided are never refundable.

5. Spa Services Disclaimer

  • All spa services are voluntary and for relaxation and wellness purposes only.

  • Guests must disclose any medical conditions, allergies, or sensitivities prior to treatment.

  • We reserve the right to refuse service if it is deemed unsafe or at our discretion.

  • Isla Bed & Breakfast Spa is not responsible for adverse reactions when conditions are not disclosed.

6. Guest Responsibilities

By staying or visiting, you agree to:

  • Respect property rules and other guests

  • Maintain appropriate behavior

  • Follow all health and safety guidelines

We reserve the right to remove guests without refund for disruptive, unsafe, or inappropriate behavior.

7. Property and Damages

Guests are responsible for any damage caused to the property, furnishings, or equipment during their stay. Charges may be applied for repairs or replacements.

8. Liability Waiver

To the fullest extent permitted by law:

  • Isla Bed & Breakfast Spa is not liable for injuries, losses, or damages incurred during your stay or services.

  • Use of spa facilities (including sauna, jacuzzi, etc.) is at your own risk.

  • We are not responsible for lost, stolen, or damaged personal belongings.

9. Health and Safety

Guests must be in suitable health to receive spa services and use facilities. If you are pregnant, have medical conditions, or are under treatment, please consult your physician before booking services.

10. Intellectual Property

All content on our website (text, images, branding) is the property of Isla Bed & Breakfast Spa and may not be copied, reproduced, or used without written permission.

11. Privacy

Your use of our services is also governed by our Privacy Policy. We are committed to protecting your personal information.

12. Third-Party Services

We may partner with third-party providers (e.g., transportation or excursions). We are not responsible for their services, actions, or policies.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Dominican Republic.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of our services constitutes acceptance of any changes.

15. Contact Information

If you have any questions about these Terms, please contact us:
Isla Bed & Breakfast Spa
809-543-6745